MW2ML

We want to provide assistance in a method that is convenient for You!  For this reason, we offer remote support in addition to our on-site support visits.  With remote support you eliminate the need to travel ("Go Green" and save the added expense), watch as we make the appropriate repairs, and feel comfortable knowing you're safe in the comfort of your own surroundings!  Our remote support tool ONLY allows us to see your computer when you initiate the connection with us!

First Time Customers:  Please note our pre-payment policy before contacting us for support.

To begin your MW2ML Technology Consulting remote support session, simply do the following:

• Contact Us to schedule a remote support session.
• Download the mw2ml file in the attachments section below and rename the file to mw2ml.exe (NOTE: Optionally, you can download the Zip file (mw2ml.zip) and extract the executable from that file.
• Double-click the mw2ml.exe file
• If you receive an "Open File - Security Warning" window, click Run
• During your scheduled session, we can instruct you on how to proceed!

It is the policy of MW2ML Technology Consulting that first time customers pre-pay for a minimum of one hour of support. To begin your MW2ML Technology Consulting order, simply do the following:

• Click the "Buy Now" button (to the right) for the services you wish to purchase
• Login to PayPal with your account, or click the link to "Sign up for a PayPal account and continue checkout."
• NOTE: Be sure to use a valid email address to prevent delays in our ability to provide support!!
• Enter your credit card and billing information, and click to continue.
• Follow the onscreen instructions to complete the purchase.

• Our Services
• Our Training
• Service Request Form
• Remote Support
• Preferred Vendors

MW2ML Remote Technical Support: Min. One Hour - $50

Payment Terms:
Per-Session Consulting Time past your first hour pre-paid allotment will be invoiced in 15-minute increments. Payment for services due within 10 days of invoice date.

To ensure a safe transaction and protect your financial information, we process our payments electronically via PayPal (a global leader in online payment solutions). If you are unfamiliar with PayPal, please review their "About Us" and "How it Works" pages.