HP Insight Integrations for SCCM – Notes from the Field…

I’m not sure how many folks out there use HP Insight Integrations for SCCM, but I noticed when I first started digging into them that documentation about how they worked was *sparse* at best.  A lot of how I learned to use these integrations was a combination of reading other vendor’s documentation and generic trial/error.  […]

Using SCCM Configuration Baselines for Automatic IIS Backup

Digging into the power behind SCCM has been quite eye opening.  There are plenty of opportunities to combine SCCM’s inherent functionality to make life in the IT world a much better place to live.  Having recently worked on an issue with IIS, and having utilized the functionality of the appcmd.exe command for backup/restore, I thought […]

Back Up Everything the Easy Way – Backblaze v. Everything Else!

I’m not going to lie – when it comes to backing up my computer I back up everything!   As I’ve covered before in my post about how I do online backup, I’ve managed to combine multiple products (BackBlaze and SugarSync) to keep my data safe from failure and exactly where I want it.  However, I like to think […]

How to Get Things Done (GTD) Using OneNote for ITIL (ITSM) Service Support

If you work in an IT Support organization that leverages the IT Infrastructure Library(ITIL) concepts, you may find yourself managing any number of complex tasks and struggling to Get Things Done.  As a fan of David Allen’s GTD method, I found that I had to slightly adapt GTD at work so that it fit my […]

Volume Licensing for Small Business – Buy Discounted Software Like the Big Boys!

If you read my previous article about the “Family Pack Upgrade” for Windows 7, you learned that it provides a number of Windows 7 upgrade licenses for a discounted price.  In essence, the “Family Pack” upgrade is a “volume” discount for the operating system on your home computers.  I’ve noticed these “family” licensing schemes becoming […]